What our Customers say...

Why SERVPRO Testimonials

SERVPRO of West Jordan did an amazing job! They were timely and so easy to work with. The work was impeccable; I will definitely be using them again.

They were through and take care to preserve the stairs and hallway from damage of increased foot traffic.

These guys were great to work with. Very knowledgeable, prompt, and thorough. Would recommend them to anyone.

I have interacted with SERVPRO of West Jordan several times. They have consistently been great to work with. Aaron, the mitigation manager, is competent, knowledgeable, communicates effectively with me, and is excellent with customers. I recommend SERVPRO and specifications Aaron to anyone needing mitigation work done.

Very prompt responses. Used them on multiple disasters with my property management company and they follow through very nicely. Quality of work is very professional.

Had a great experience when we had our basement tragically flood in our newly purchased home. SERVPRO showed up the day we contacted them which was New Years Day! They were very respectful and answered all my questions and helped refer me to a plumber to fix the cause of the issue so we could move in a couple days later!

I appreciated the professionalism of the people who came to my house and they always called when they were on their way. I would recommend their service.

This has been a rather stressful situation for me during the holidays with company, etc.- Your people have been very professional and courteous- They have called to tell me when they are going to arrive and leave- they are doing an excellent job of cleaning up a mess caused by water leak in condo above me- thanks for everything and special thanks to Juan and Abraham.

Justin and Charles made our water damaged basement look like it did before the damage! Would not hesitate to use them again. I am picky about repairs and the work surpassed my expectations. Great detail and craftsmanship exhibited by them. Thanks!

They were fast, professional, and easy to work with. I would use them again in the heart beat!

SERVPRO has been great to work with. We were in a time crunch and they did their best to make the repairs happen by our deadline. I really appreciated every time they came to our house they always called to let me know they were coming. Their communication was very professional and easy to work with. Everyone was kind and pleasant. I would definitely use them again or recommend them to others.

Prompt and professional - they came to our home quickly & started mitigating the water damage immediately!

SERVPRO were absolutely brilliant. We had water damage affecting three levels in the house. Complete catastrophe! Then SERVPRO arrived and took care of everything. They were punctual, courteous and so hard working. I really felt they cared. Joy, in the front office scheduled all the aspects of the project really well: she was able to answer all my questions and explain what was involved. Juan managed the whole restoration project on site. He time managed all aspects so we knew what was happening and when with the least disruption. Throughout the project we had confidence in him being there to manage the process through to completion. He did this with such efficiency and excellence. His team were amazing also. I cannot thank them enough.

It’s apparent that SERVPRO does excellent work, and has ethical people; it’s a pleasure to have SERVPRO in my life. The people in this group are some of the best people I know.

Woke up to find out my youngest son left the water on in the basement window well all night. It looked like a big fish tank with a waterfall at the bottom. Someone was going to get it! Lol. This is our first home and we had just purchased it 5 weeks earlier. SERVPRO of West Jordan came to our house and did a thorough check of our walls and carpet. The great news was no moisture was in our walls and only part of our padding needed replacement. The carpet would just need drying so we just needed fans. They were honest with us and gave us recommendations with DIY options that ended up saving us a ton of money without pursuing the insurance claim that we started. They did the right thing for us rather than money thing for them. Call them first for everything and anything they can help you with because I believe they'll do the right thing for you, too!

Juan was extremely helpful in dealing with my kitchen repair. An issue came up after the work was completed - that was my builder’s installation error, not a SERVPRO problem. (My kitchen sink disattached from the countertop!). But Juan was concerned about me being without a sink and the hassle that would ensue from going back and forth with the builder, so he had his crews come out to fix my sink right away, even though it wasn’t their problem! I so appreciated this, and the work ethic and professionalism shown by Juan. Such a contrast to the business ethics of my home builder. Many thanks!

Thank you for going above and beyond. I am a customer for life!

I was SO impressed with SERVPRO since the minute I opened my door to them. They were polite, kind, hard working, efficient, and honestly it doesn't look like our leak ever happened!!! It actually looks better than it did before!!! Everyone did a great job, especially T, Juan, Dustin & Ricco!!! Thank you for taking such good care of us!!!! We would recommend SERVPRO to anyone!!!

Brad and Kevin were awesome! I will refer my family to them.

Great response times! Great to work with!

Francisco was very patient, knowledgeable, and understanding. He explained everything to me on day one.

I was impressed with SERVPRO'S work, very professional.