Recent Why SERVPRO Posts

Regular Carpet Cleaning to Reduce Mold Count

7/18/2019 (Permalink)

SERVPRO of West Jordan carpet cleaning service.

It is common for a business or home owner to get their carpets cleaned twice a year. Here are a few reasons why SERVPRO of West Jordan suggests why your carpets need to be cleaned.

6 Reasons Why You Should Clean Your Carpets

  • Professional Cleaning. SERVPRO of West Jordan has high quality products that will get your carpets cleaned in a hurry and the customer satisfaction is our goal.
  • Lower mold spore count. It will benefit the cleanliness of their house or business and keep mold spore count lower.
  • Carpets will last longer. Another reason is your carpets will last longer and you will not need to replace them as often.
  • Cleaner air. Another important aspect is your air quality in your home or business will be much better, meaning that the air will be much cleaner.
  • Prevents mold and bateria buildup. Another reason for having your carpets cleaned will prevent any bacteria and mold buildup. It is common for bacteria to build up in carpets for periods of time, which is why it is imperative for a customer to get their carpets cleaned.
  • Carpet warranty. One of the last reasons is when a customer receives carpet cleaning, the prolonging effect will make the customers carpet warranty last much longer.

SERVPRO of West Jordan has excellent experience with carpet cleaning and we would be more than happy to have you as a customer. SERVPRO of West Jordan will provide their customers with the most top notch service in which the customer will be more than satisfied with our work. Feel free to contact SERVPRO of West Jordan 801-282-6366 at for your carpet cleaning needs.

3 Tips for Protecting Your Employees During a Catastrophic Weather Event

3/19/2019 (Permalink)

Roof damaged by storm in West Jordan, UT

3 Tips for Protecting Your Employees During a Catastrophic Weather Event 

When major weather events strike West Jordan, UT, entire neighborhoods can be affected. Hurricanes, serious flooding and other acts of nature can cause a widespread catastrophic loss for your business and others like it in the area; however, you can prevent the loss of human lives by keeping a few employee safety tips in mind during these types of crises.

1. Close As Soon As Possible

If weather warnings announce that a major storm is inevitable, consider closing your business as early as possible. Not only can this allow you to prepare your property against damage, such as boarding your windows, but it also gives your employees the time to get home safely to their families. Evacuate the business completely and perform a final sweep to ensure no one has been left behind before you leave.

2. Evacuate Flooded Areas

Flooding can occur without warning during major storms, so it is important to have a plan of action if your building takes on water. Have an evacuation plan for each area on the ground floor and ensure that your employees understand the dangers of flooded areas. Have them avoid touching or entering flood waters and section off the area if it is possible to do so safely until help arrives.

3. Cooperate With Response Services

When storm damage affects a large area, an emergency disaster response service will likely send multiple units to help business owners like yourself handle the catastrophic loss. Cooperating with the recovery and restoration technicians can help you protect the lives of your employees and ensure they are not injured. When the recovery services arrive, advise them about whether anyone is still inside your building and how to help them get out safely.

When major storms hit West Jordan, UT, catastrophic loss to your business can be difficult to endure. However, protecting the lives of your employees and ensuring their safety during such an event may help you keep things in perspective.

How Does SERVPRO Provide Fast Disaster Response?

2/18/2019 (Permalink)

SERVPRO of West Jordan, Faster to Any Size Disaster

Homeowners and insurance agents should rely on a disaster mitigation and restoration company that responds quickly to calls, arrives on site within hours and provides a same-day verbal briefing. Here are several features that make SERVPRO Faster to Any Size Disaster.

Locally-Owned Franchises

The most important factor for providing a fast response to any type of disaster is the location of the mitigation and restoration company. The following features can shorten response times:

  • Local or regional franchise location
  • Certified and trained staff
  • Ability to rely on nearby locations

An independent mitigation or restoration company may not have the level of training or the ability to bring in more equipment or personnel in the event of a large loss. A local franchise combines all of the benefits of a local business and a national company.

Locations Nationwide

No matter where you live in the United States, there is likely to be a SERVPRO franchise nearby. Whether damage only affects a single home, a limited area or is more widespread, a national network of locations allows for faster responses:

  • Call response within one hour
  • On-site consultation within four hours
  • Verbal briefing within eight hours

If a franchise is located in your region, these response times should apply. SERVPRO excels at being Faster to Any Size Disaster because mitigation and restoration professionals are certified and trained.

All-In-One Services

The ability to rely on a single company for cleanup and rebuilding can shorten the length of the mitigation and restoration process. If you hire more than one independent company, initial estimates may not account for the full extent of damage for the purposes of making an insurance claim. Coordinating schedules and requirements may also be more of a challenge. A one-stop shop can simplify and streamline disaster response.

These three features make SERVPRO Faster to Any Size Disaster. Homeowners and insurance agents should consider working with a certified damage mitigation and restoration company with a location in West Jordan, UT.

Fire Damage: What to Watch Out for With Partial Loss

11/27/2018 (Permalink)

Fire loss restoration in West Jordan,UT

Fire Damage: Total Loss and Partial Loss

Fire loss can occur in two ways: total loss and partial loss. Total loss is when a fire has completely destroyed a business, resulting in a complete rebuild of the property. Partial loss refers to instances when only part of the business has been lost and requires the assistance of fire restoration services in the West Jordan, UT, area. Partial losses need special claims, and the process can bring about several unique issues.

1. Delayed Insurance Adjusters

In situations of widespread disaster, partial losses may be considered low priority to insurance companies and ultimately insurance adjusters, which can result in delays in property assessments. To help pass the time, you should walk your property and photograph everything that is damaged or destroyed, preparing a record of loss for your claims report.

2. Improper Cleaning and Repair

Partial fire loss requires thorough and proper cleaning to ensure that smoke damage is removed. Some substandard services may attempt to rush through a job, resulting in work that is not uniform and properties that are inconsistent in appearance. Therefore, you should research companies and services to ensure that they are experienced and professional.

3. Hidden Damage

During your walkthrough, be on the lookout for hidden issues, like water, mold, ash and smoke damage. Under most policy guidelines, you are within your rights to full and fair payment for partial loss, and that includes hidden damage. You will want to document it with pictures before the adjuster arrives so that you can avoid disputes.

4. Disputes

Disputes may arise because of the overall appearance of your property when the work is completed. Your property should appear consistent, and this can mean the replacement of undamaged material. For example, while all the shingles on your roof may not be damaged, they may require replacement for uniformity purposes, and most coverages should pay for that replacement.

Fire loss is devastating no matter the extent. However, when dealing with a partial loss, it is necessary to watch out for several specific issues. Being vigilant ensures that your property will be made whole again.


Ceiling Tile Discoloration: Culprits and Causes

11/27/2018 (Permalink)

Mold damage on ceiling in West Jordan,UT

Imagine it, you’ve found the perfect home for your business, with just one or two pesky discolored ceiling tiles. It’s not a big deal, right? Not quite. Beyond being unsightly, ceiling tile discoloration can have serious causes, from water damage to tile mold. Before you overlook a stain or two, learn some of their top causes in West Jordan, UT.

About Ceiling Tiles

Dropped tile ceilings are a common go-to for many commercial buildings across the country. Reasons include:

  • Affordability
  • Easy removal for access to HVAC and electrical system
  • Clean, simple appearance

Drop tiles can create a pleasant, conservative look but can quickly take on a downright ugly appearance when they become stained. Here are some of the reasons that happens.

Age
Dropped tile ceilings have been popular for decades and in some buildings, have been in place for that long. The older the tiles the more likely they’ve been exposed to cigarette smoke and other pollutants. The result can be a darker color that may be impossible to get rid of.

Water Damage
Brown spots are often the biggest giveaway to a leak somewhere above the tile. They often start small and radiate outward over time. Beyond being an eyesore, these spots often signal bigger problems like tile mold, and should never be ignored.

Lighting
The ultraviolet light so common in offices is not great for ceiling tiles. Over time, tiles exposed to UV rays can take on a sickly hue that isn’t very attractive.

From water leaks and tile mold to harsh light, there are lots of things that can trigger tile discoloration. When you see tile discoloration, it’s worth the time and money to replace the tile. Because tile mold can spread, if you suspect water damage is the culprit, make sure you consult a mold remediator. It could save you expense and headaches in the long run.

Insurance Rates: Understanding Common Causes of Rate Hikes

10/5/2018 (Permalink)

Drying equipment on a water damage in a West Jordan, UT kitchen

Homeowners assume that rate hikes are associated with every insurance claim, but that is not always the case. Several factors lead to rate hikes, and a claim is only one. Some of the leading causes of rate hikes are as follows:

1. Number of Claims

Rates reflect risks, and if you make repetitive claims on your policy, then that will signal your insurer that you are a liability and a risk, which will be reflected in your rates. While it is not always possible to avoid making claims, you should limit your claims to only issues you can’t handle on your own.

2. Type of Claims Made

Also, the type of insurance claim made can have varying effects on your rates. For instance, while water damage is one of the most common claims made by homeowners, the severity can differ depending on the cause and exposure. For example, a toilet backup that is contained in one small bathroom will not affect your rates as much as a pipe break that floods the entire lower level of your home.

3. Insurer Responsibility and Homeowner Liability

While a home flood will have an impact on your rates, the extent and value of those rate hikes come down to insurer responsibility and homeowner liability. Insurance companies have a responsibility to cover the costs stipulated in the policy agreement, but they also have the right to adjust their price based on a homeowner’s ability or inability to demonstrate responsible ownership. Constant claims or damages due to failed maintenance are red flags that result in higher rates.

4. Your Ability to Manage Your Property

Insurance companies want responsible clients. You can demonstrate this responsibility by performing routine maintenance and hiring professionals in West Jordan, UT, to conduct inspections, keeping copies of receipts and invoices as proof. Clients who can prove responsibility will likely maintain low insurance rates because they are not a high risk for insurers.

Many homeowners try to avoid making any insurance claim because they fear the potential rate hikes. However, if you are a responsible homeowner and perform routine maintenance and inspections, rate hikes don’t have to be such an area of concern.

3 Reasons To Use One Company for Mitigation and Restoration

8/28/2018 (Permalink)

Air scrubbers in a West Jordan, UT home due to fire damage

The first thing you do if a fire breaks out in your building in West Jordan, UT, is call the insurance company and the fire mitigation specialists. Do you go ahead and arrange for restoration, or do you wait? If you use the same company that you use to mitigate the fire damage, you don't have to answer that question. Choosing the same company for the whole process has three key advantages.

1. One Bid, One Bill

If you use two different companies, you may have to wait to get a bid from a restoration company. Very few companies are going to trust another company enough to make the restoration bid without see exactly what it is they have to work with, which won't be available until mitigation is complete. When you hire the same company to do both, though, you have one bill, and you have it from the start. You can include the total price in your paperwork when your insurance adjuster arrives to assess the fire damage.

2. Improved Communication

If the restoration team has a question about something the fire mitigation team did, getting that answer can be a challenge when they are from two different companies. When they are already part of the same company, they tend to work together better.

3. Shorter Wait

When one company handles the whole process, it will probably take a shorter amount of time. If you hire two different companies, you have to wait for the first one to pack up and leave before the other can come in and begin. Then the assessment process starts over again. If the mitigation and restoration company is the same, there's probably no need for a full secondary assessment, so the process of restoring your building can begin right away.

You are really better off hiring the same company to mitigate the fire damage and restore your building. You get to enjoy several advantages with no discernible drawbacks.